Shipping Policy


At Zimivas, we are committed to delivering your orders efficiently and reliably. We partner with trusted shipping option to ensure worldwide shipping. Below are the shipping methods, estimated delivery times, and other important information for customers in the United States, Canada, Germany, the United Kingdom (UK), France, the Netherlands, Spain, Italy, Belgium, Sweden, Denmark, Austria, Ireland, and Poland.

General Shipping Information

  • All orders are processed within 1–3 business days after payment verification.
  • Tracking numbers will be provided once the order is shipped.

 Estimated Delivery Times

We offer three shipping options: free Shipping Free Shipping on orders Over $50, Standard Shipping and Express Shipping. Delivery times and costs vary by destination.

Country Standard Shipping Express Shipping
United States 7–15 business days 5–10 business days
Canada 10–20 business days 7–12 business days
Germany 8–15 business days 5–10 business days
United Kingdom 8–15 business days 5–10 business days
France 8–15 business days 5–10 business days
Netherlands 8–15 business days 5–10 business days
Spain 8–15 business days 5–10 business days
Italy 10–20 business days 7–12 business days
Belgium 8–15 business days 5–10 business days
Sweden 8–15 business days 5–10 business days
Denmark 8–15 business days 5–10 business days
Austria 10–20 business days 7–12 business days
Ireland 10–20 business days 7–12 business days
Poland 10–20 business days 7–12 business days


 Shipping Costs

    • Free Shipping: We offer free for orders above $50
    • Standard Shipping: Free for orders above $50; otherwise, a flat rate of $5–$10 depending on the product.
    • Express Shipping: Costs vary based on destination and weight; calculated at checkout.
  • Express Shipping: Higher cost but faster delivery; available for most destinations.
    Shipping costs are calculated at checkout based on your selected option.

 Customs, Duties, and Taxes

  • Customs Fees: Customers are responsible for any customs duties or taxes applied to their order.
  • VAT: Value-added tax (VAT) may be included in the shipping cost depending on your country.

Order Tracking

You will receive a tracking number via email once your order is shipped. Use the tracking link to follow your package in real time.

Lost or Delayed Shipments

If your shipment is delayed or lost, please contact us at support@zimivas.com for assistance. We will coordinate with our partners  to resolve the issue.

Refund & Return Policy

For any damaged, defective, or incorrect items, please refer to our Refund Policy at https://zimivas.com/policies/refund-policy. If a return is required, follow the instructions provided by our support team.

Note: Delivery times are estimates and may vary due to factors like customs clearance, holidays, or unforeseen circumstances.

 

  • FREE SHIPPING

    Free on orders over $50

  • 24/7 Support

    Fast, Reliable support

  • FAST DELIVERY DATE

    Flexible delivery dates

  • EASY RETURNS

    30 days return policy