FAQ

1. What are the shipping options available?

We offer Standard Shipping (7–20 business days) and Express Shipping (3–10 business days) to most destinations.

2. How much does shipping cost?

Standard Shipping is free for orders over $50. Express Shipping fees vary based on destination and product weight.

3. Can I track my order?

Yes, every order comes with a tracking number. You’ll receive tracking details via email once your order ships.

4. Do you ship internationally?

Yes, we ship to over 12 countries, including the U.S., Canada, U.K., Germany, and more.

5. Are customs fees included in the shipping cost?

No, customs fees and duties are not included and must be paid by the customer if applicable.

6. How long will it take to receive my order?

Delivery times vary depending on the shipping method:

• Standard: 7–20 business days.
• Express: 3–10 business days.

7. What happens if my package is delayed?

Delays can happen due to customs or shipping carrier issues. If your order hasn’t arrived within the estimated timeframe, please contact us for assistance.

8. Can I change my shipping address after placing an order?

If your order has not been shipped, you can contact us to update the address. Once shipped, we cannot make changes.